Got Questions? We’ve Got Answers

At Peak Recovery, we’re all about making your plunge experience smooth, simple, and stress-free. Whether you’re curious about how to use your plunge, what maintenance looks like, or just want to know if it’s the right fit for you, we’ve got you covered. Our FAQs are here to give you the quick, clear info you need—because your recovery journey should feel as effortless as stepping into the cold.

Still have a question? We’re here to help. Drop us a line at info@getpeakrecovery.com, and we’ll get back to you within the day, or faster than you can say "Plunge"!

Usage

  1. What are the benefits of using a cold plunge?
    Cold plunges can reduce muscle soreness, improve circulation, and speed up recovery after exercise. Many users also enjoy mental benefits like increased clarity, reduced stress, and a refreshed feeling. It’s a simple yet effective way to support your physical and mental wellness.
  2. How do I use a cold plunge safely?
    Start with short sessions of 1-2 minutes and gradually increase as you get comfortable. Enter the water slowly to avoid a sudden shock, and never exceed recommended times. If you have any health conditions, check with your doctor before diving in.
  3. What temperature should the water be?
    The sweet spot for a cold plunge is typically 50°F to 60°F (10°C to 15°C). Beginners might start closer to 60°F, while seasoned users can adjust lower based on preference and tolerance.
  4. How long should I stay in the cold plunge?
    Begin with 1-2 minutes and build up to 5-10 minutes over time. Pay attention to your body—if you feel dizzy, numb, or overly uncomfortable, step out right away.
  5. Can I use a cold plunge if I have certain medical conditions?
    Cold plunges are great for many, but not everyone. If you have heart issues, high blood pressure, or conditions like Raynaud’s disease, talk to your healthcare provider first to ensure it’s safe for you.

Maintenance

  1. How do I maintain and clean my cold plunge?
    Keep it simple: check and clean the filter weekly, test the water chemistry every two weeks, and drain and refill every 3-6 months, depending on how often you use it. Your user manual has all the details, and our support team is here if you need a hand.
  2. What’s the recommended maintenance schedule?
    We suggest a weekly filter check, bi-weekly water testing, and a full clean every 3-6 months. This keeps your plunge running smoothly and ready whenever you are.

Purchasing

  1. What’s your warranty and return policy?
    Our cold plunges come with a [insert warranty period, e.g., 2-year] warranty on parts and labor. Not loving it? Return it within [insert return period, e.g., 30 days] for a full refund, minus shipping costs.
  2. Do you offer financing options?
    Yes, we’ve partnered with [insert financing partner, e.g., Affirm] to offer flexible payment plans. Apply at checkout to spread the cost over time.
  3. How long does shipping take?
    Most orders arrive in 5-7 business days, depending on where you are. Need it sooner? We’ve got expedited shipping available for an extra fee.
  4. Do you offer installation services?
    Yep! For an additional charge, our pros will set up your plunge so it’s perfect from day one. Hassle-free and ready to go.
  5. What space do I need for a cold plunge?
    Our plunges come in different sizes. The smallest needs [insert dimensions, e.g., 4x4 feet], while larger models might require [insert dimensions, e.g., 6x6 feet]. Measure your space to find the right fit.
  6. Can I install it myself?
    Totally doable—many customers set theirs up with our step-by-step guide. That said, we recommend professional installation for the best results and peace of mind.

General Information

  1. What’s the difference between a cold plunge and an ice bath?
    A cold plunge is a self-contained unit with precise temperature control and built-in filtration—think convenience and consistency. An ice bath is more DIY, using ice in a tub, which can be less accurate and more work.
  2. Do I need any special equipment or accessories?
    Not at all. Your plunge includes the essentials: filter, cover, and manual. Want to level up? Optional extras like a thermometer or steps are available but not required.
  3. How often should I use a cold plunge?
    It’s up to you and your goals. Most people see benefits with 2-3 sessions a week, though some use it daily. Start slow and see what feels right.
  4. Is a cold plunge worth the investment?
    For many, it’s a game-changer. The benefits to recovery and well-being, plus the durability of our plunges, make it a long-term win. You’re investing in yourself.
  5. How much energy does a cold plunge use?
    Our plunges are designed to be efficient, using about [insert energy consumption, e.g., 1.5 kWh per day]—comparable to a fridge. Great performance, manageable cost.
  6. Does using a cold plunge impact the environment?
    We keep it green with eco-friendly materials and energy-efficient designs. Plus, our plunges are built to last, reducing waste over time.
  7. How long have you been in business?
    We’ve been around since [insert year, e.g., 2020], started by a team passionate about recovery and wellness. We’re here to bring you the best.
  8. What kind of customer support do you offer?
    We’re all about support. Reach us [insert hours, e.g., 24/7] by phone, email, or live chat. Whatever you need, we’ve got you covered.